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AWS Managed Services – Infrastructure Operations Management for the Enterprise

Large-scale, enterprise data centers are generally run “by the book.” Policies, best practices, and operational procedures are developed, refined, captured, and codified, as part of responsible IT management, often with an eye toward the ITIL model. Ideally, all infrastructure improvements, configuration changes, and provisioning requests are handled in a process-oriented fashion that serves to impose some discipline on the operation ...

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